Microsoft D365 Business Central
Grow your business and supercharge operations with the power of AI.
A single cloud business management platform connecting finance, sales, purchasing, inventory, projects, service and operations—with Microsoft Copilot and the wider Microsoft cloud ecosystem.
Connected Cloud ERP
Dynamics 365 Business Central brings core business processes together in one system, with built-in capabilities and an extensible architecture.
Business Central is cloud-based with remote access across mobile devices, integrates with Microsoft 365 applications, connects to existing systems through an open architecture, and can be customized with pre-built apps. It also provides reporting and analysis capabilities designed to support business performance and decision-making.
Business Central Capabilities
Deep functionality across the business, with room to adapt and scale.
Finance & Accounting
General ledger and unlimited dimensions
Budgets and financial reporting
Consolidation and intercompany postings
Cash-flow forecasting and fixed assets
Cost accounting and deferrals
Electronic payments and direct debits
Customer payment processes and late-payment prediction
Bank account management and reconciliation
Sales & Customer Management
Marketing text suggestions and campaign management
Contact and opportunity management
Interaction and email logging
Sales quotes, orders and invoicing
Sales-line and invoice discounting
Campaign pricing and returns/exchanges
Dynamics 365 Sales integration
Customer service integration
Purchasing, Inventory & Warehousing
Purchase invoicing and order management
Purchase returns and alternative order addresses
Purchase invoice discounts
Inventory control and item categories/attributes
Item tracking and multiple locations
Location transfers
Supply planning and demand forecasting
Sales and inventory forecasting
Order promising and calendars
Warehouse bins, receipts, shipments, picks and put-aways
Projects, Manufacturing & Service
Basic resources and capacity management
Multiple project costs and projects
Time sheets
Assembly management
Standard cost worksheet
Production bills of material
Basic capacity planning and machine centers
Version management and subcontracting
Service planning and dispatching
Service contracts, items, orders and pricing
Dynamics 365 Field Service integration
Business Intelligence
Financial reporting and consolidation
Statistical accounts and performance analysis
Cash-flow forecasting
Management information for planning and decision-making
Power BI experiences can extend Business Central reporting into focused management dashboards
Microsoft 365, Power Platform & Azure
Works with Outlook, Teams and Excel
Power Platform connectivity and automation
Business Central runs on Microsoft Azure
Identity, security, management and compliance services
Scalable and extensible architecture for growing businesses
Why Business Central
The supplied presentation highlights these capabilities and Microsoft-specific benefits.
Cloud-based access
Remote access across mobile devices supports teams working from different locations.
Built-in best practices
Deep functionality is designed to improve processes across the business.
Open and extensible
Connect existing systems and extend the platform for industry or vertical needs.
Reporting & analysis
Flexible reporting and analysis support business performance and decision-making.
Microsoft 365 integration
Outlook, Teams, Excel and Power Platform work with Business Central.
Security, performance & scale
The presentation describes Microsoft Azure as the cloud foundation for security, performance and growth.
The Microsoft Cloud Stack
A fully integrated, AI-powered stack on the Microsoft cloud.
Business Central
Core business management and ERP.
Microsoft 365
Outlook, Teams, Excel and familiar productivity applications.
Power Platform
Apps, automation and extensibility around Business Central.
Microsoft Azure
Cloud platform supporting security, scale and enterprise services.
Copilot & the Agentic Ecosystem
AI capabilities are layered across Business Central, Microsoft 365, Power Platform and Azure.
Copilot in Business Central
Included productivity experiences for finding information, summarizing context, analyzing records and accelerating routine work.
Agents
Autonomous processes that can take actions across Business Central. The presentation identifies Sales Order and Payables agents, with more prebuilt agents and custom agents in the ecosystem.
The wider AI stack
Microsoft 365 Copilot, Power Apps, Power Automate, Copilot Studio, Azure AI Foundry and Agent Builder extend the AI ecosystem.
Blue Chip Extensions
Use the existing Blue Chip positioning around Business Central extensions, practical AI experiences and Power BI dashboards.
What Can Copilot Do?
The presentation groups Copilot capabilities into five practical activities.
Guide
Explains concepts and helps you learn new skills.
Find
Locates records, pages and products using natural language.
Compare
Reconciles statements and incoming e-documents.
Analyze
Organizes data to help you get to insights faster.
Suggest
Drafts content and recommends setup patterns for records.
Example prompts from the presentation include asking which customer owes the most money, showing the latest unpaid invoice, asking how to remind a customer to pay, and working with bank reconciliation or suggested sales lines.
Blue Chip Business Central
Extend the platform with practical solutions, AI experiences and decision-ready analytics.
Blue Chip Extensions
Purpose-built supplier, customer, quality and shop-floor solutions around operational workflows.
AI in the Flow of Work
Use Copilot to find information, analyze records, summarize context, suggest content and accelerate routine work.
Decision-Ready Analytics
Bring management KPIs into focused Power BI experiences for finance, sales, inventory, production and leadership.
Ready to connect your business?
Explore how Blue Chip can help you implement, extend and get more from Microsoft Dynamics 365 Business Central.