DMS (8D)

8D (Eight Disciplines of Problem Solving) is a meticulous process used to solve complex problems. This is a popular method for problem solving because it is reasonably easy to teach and effective. 8D uses composite problem solving methodology, by borrowing tools and techniques from various approaches.The 8D Problem-Solving Process helps you do both of these seemingly-contradictory things, in a professional and controlled way.
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Benefits of 8D Problem Solving Technique

Effective approach at finding a root cause, developing proper actions to eliminate root causes, and implementing the permanent corrective action. Also helps to explore the control system that allowed the problem to escape. The Escape Point is studied for the purpose of improving the ability of the Control System to detect the failure or cause when and if it should occur again. Finally the Prevention Loop explores the systems that permitted the condition that allowed the Failure and Cause Mechanism to exist in the first place.





The 8D steps and tools used are as follows:

D1: Describe the Problem
  • Problem Statement
  • Affinity Diagram
  • Is / Is Not
  • Problem Description

D2: Form a Team
  • Core Team Structure
  • Team Preparation
  • Leader Identification
  • Mail Notification to Members

D3: Containment Action
  • Identify stock on Hand on Various Location
  • Define Containment Activity
  • Assign Responsible for Containment Action

D4: RCA (Root Cause Analysis) and Escape Point
  • Differences and Changes
  • Identify Root Cause
  • Define the Escape Root Cause
  • Verification
  • Conclusion of Reported Issues

D5: Permanent Corrective Action
  • Define Activity for Corrective Action
  • Assign to Member with Target Date
  • Send Reminder or Escalation before Due Date to complete the activity
  • Verify by the Auditor for Auditable Activity

D6: Implement and Validate
  • Define Activity for Implement and Validate Action
  • Assign to Member with Target Date
  • Send Reminder or Escalation before Due Date to complete the activity
  • Verify by the Auditor for Auditable Activity

D7: Prevention
  • Define Activity for Prevention Action
  • Assign to Member with Target Date
  • Send Reminder or Escalation before Due Date to complete the activity
  • Verify by the Auditor for Auditable Activity
  • Capture various matrix

D8 : Closure and Team Celebration

  • Archive Documents
  • Team Lessons Learned
  • Before and After Comparison
  • Celebrate Successful Completion
  • Congratulate Team







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